Ultracare Fuga Fresca 112 Medium Grey 160g Grout Pen

Application Procedure:

Dosing canister: Shake the canister well before use. Unscrew the cap and apply the product by pressing the sponge applicator lightly on the surface of the joints, which must be clean and free of loose parts, mould and calcium deposits. Wait a few minutes until the product applied on the joints is dry. Remove any traces of the product from the edges of the tiles using a damp sponge. After use, thoroughly clean the sponge applicator and the canister.

Drum: The product is ready-for-use. Mix the product in the drum thoroughly before use. Using a brush of suitable size, spread the product on the surface of the joints, which must be clean and free of loose parts, mould and calcium deposits. Wait a few minutes until the product applied on the joints is dry. Remove any traces of the product from the edges of the tiles using a damp sponge. 

Currencies Accepted

We accept online payments in British Pounds only.

We use Secure Trading Payments to process all our transactions.

Secure Trading provides flexible online payment & omnichannel solutions to accelerate the growth of your business.

Tiles will be shrink-wrapped on a pallet and delivered to the ground-level edge of your property (curbside). Due to insurance purposes, the driver will NOT be able to assist getting the tiles into your property. Orders under 20kg will be delivered by parcel courier.

When ordering Tile Samples, you will receive a small cut sample, either 10cm x 10cm or 15cm x 15cm.

We hope that you will be pleased with the tiles that you have bought from Al-Murad Tiles. If you wish to return any goods to us, they must be returned to us in re-saleable condition, in their full original carton/box, and the range is still for sale via our website.

There will be a restocking charge of 33%  of the goods returned. If you require Al-Murad Tiles to arrange the collection of tiles to be returned, the cost of haulage will also be deducted from the total refund (these costs can all be agreed before deciding if you want to return your tiles).

If the goods are not in a re-saleable condition when they arrive back with us, Al-Murad Tiles reserve the right to amend the amount of the refund based on the value of re-saleable goods.

If you decide to return an entire order, costs will need to be deducted for the delivery and the return costs.

FREE DELIVERY - orders over £699 will take up to 2-3 working days (excluding Scottish Highlands and Lowlands).

STANDARD DELIVERY - From £60.00 for orders under £699, will take up to 2-3 working days (excluding Scottish Highlands and Lowlands).

NOTE: There will be an extra charge for the following postcodes:

AB, DD, IV, KW, PH, FK, FY, TR, PA, KA, LL, PO, SA, CA, DG, EH, EX, G, LD, ML, PL, SY, TA, TD, HS AND TQ.

Vehicle Size & Access

☐7.5 TONNE TRUCK

☐18 TONNE TRUCK

The best way to determine if a lorry can access your home/business address is whether you have a bin vehicle collecting from outside your premises.

Wide enough access to accept large delivery lorries (minimum 2.8m)

No obstacles - free of obstacles that could obstruct delivery (e.g. low low-hanging tree branches)

No Inclines - the delivery area should be flat, rather than a steep slope

Hard & level surface - hand pallet trucks only operate on hard, flat surfaces, not loose ground such as grass or gravel

Turning space - ample room to manoeuvre and position the lorry

You MUST advise if there are any parking or time restrictions at the delivery point.

General Delivery Information

From our carrier, you will receive a text message on the day of the delivery with a 2-hour delivery window. If there are any changes or delays, you will receive an update via text.

If you have any doubts regarding the condition of the delivery, please ensure to sign for the goods “UNCHECKED”.

You must be available to accept delivery on the date you have requested; failure to do so will result in paying for a redelivery charge, or alternatively, you can collect from our carrier's depot.