Heat Resist 10L

PALACE Heat-Resist is a polymer-fortified heat-resistant tile adhesive, designed to provide a high-strength, durable bond in areas where tiles are installed around a radiant source of heat which does not reach temperatures in excess of 250°C. This is typical of conditions found around domestic installations such as a log burning fire, cooking range/stove or a traditional Aga Oven.

This heat-resistant tile adhesive is a pale grey powder-based blend incorporating special hydraulic binders which produces a non-slump, fast-setting paste. The adhesive is suitable for fixing ceramic, porcelain and vitrified tiles in areas surrounding a radiant source of heat.

PALACE Heat-Resist should only be used for fixing tiles onto solid masonry surfaces or cement board structures which are stable when exposed to high temperatures. Note: It is essential to confirm that all tiles selected for use in this type of location are similarly heat-resistant.

• Conforms to EN 12004 C2FT-S1 and should ideally be used with PALACE Colour-Lock Grout
• Fast-setting adhesive
• High early strength
• Polymer-fortified tile adhesive
• This heat-resistant tile adhesive can be exposed to temperatures up to 250°C
• For use around ovens, stoves & log burning fires

Currencies Accepted

We accept online payments in British Pounds only.

We use Secure Trading Payments to process all our transactions.

Secure Trading provides flexible online payment & omnichannel solutions to accelerate the growth of your business.

Tiles will be shrink-wrapped on a pallet and delivered to the ground-level edge of your property (curbside). Due to insurance purposes, the driver will NOT be able to assist getting the tiles into your property. Orders under 20kg will be delivered by parcel courier.

When ordering Tile Samples, you will receive a small cut sample, either 10cm x 10cm or 15cm x 15cm.

We hope that you will be pleased with the tiles that you have bought from Al-Murad Tiles. If you wish to return any goods to us, they must be returned to us in re-saleable condition, in their full original carton/box, and the range is still for sale via our website.

There will be a restocking charge of 33%  of the goods returned. If you require Al-Murad Tiles to arrange the collection of tiles to be returned, the cost of haulage will also be deducted from the total refund (these costs can all be agreed before deciding if you want to return your tiles).

If the goods are not in a re-saleable condition when they arrive back with us, Al-Murad Tiles reserve the right to amend the amount of the refund based on the value of re-saleable goods.

If you decide to return an entire order, costs will need to be deducted for the delivery and the return costs.

FREE DELIVERY - orders over £699 will take up to 2-3 working days (excluding Scottish Highlands and Lowlands).

STANDARD DELIVERY - From £60.00 for orders under £699, will take up to 2-3 working days (excluding Scottish Highlands and Lowlands).

NOTE: There will be an extra charge for the following postcodes:

AB, DD, IV, KW, PH, FK, FY, TR, PA, KA, LL, PO, SA, CA, DG, EH, EX, G, LD, ML, PL, SY, TA, TD, HS AND TQ.

Vehicle Size & Access

☐7.5 TONNE TRUCK

☐18 TONNE TRUCK

The best way to determine if a lorry can access your home/business address is whether you have a bin vehicle collecting from outside your premises.

Wide enough access to accept large delivery lorries (minimum 2.8m)

No obstacles - free of obstacles that could obstruct delivery (e.g. low low-hanging tree branches)

No Inclines - the delivery area should be flat, rather than a steep slope

Hard & level surface - hand pallet trucks only operate on hard, flat surfaces, not loose ground such as grass or gravel

Turning space - ample room to manoeuvre and position the lorry

You MUST advise if there are any parking or time restrictions at the delivery point.

General Delivery Information

From our carrier, you will receive a text message on the day of the delivery with a 2-hour delivery window. If there are any changes or delays, you will receive an update via text.

If you have any doubts regarding the condition of the delivery, please ensure to sign for the goods “UNCHECKED”.

You must be available to accept delivery on the date you have requested; failure to do so will result in paying for a redelivery charge, or alternatively, you can collect from our carrier's depot.