Wide enough access - to accept large delivery lorries (minimum 2.8m)
No obstacles - free of obstacles that could obstruct delivery (e.g. low hanging tree branches)
No Inclines - the delivery area should be flat, rather than a steep slope
Hard & level surface - hand pallet trucks only operate on hard flat surfaces, not loose ground such as grass or gravel
Turning space - ample room to manoeuvre and position the lorry
General Delivery Information
From our carrier you will receive a text message on the day of the delivery with a 2 hour delivery window. If there any changes or delays you will receive an update via text.
If you have any doubts regarding the condition of the delivery, Please ensure to sign for the goods “UNCHECKED”.
You must be available to accept delivery on the date you have requested, failure to do so will result in paying for a redelivery charge or alternatively you can collect from our carriers depot.
Additional Information from Customer